FAQ

SideLights is compatible under two conditions:

The inner diameter (hole in the handlebar) measures between 15 mm and 22 mm, over 12 cm in length.
The handlebar angle that sweeps back towards the rider (backsweep) does not exceed 25°.

Absolutely! The body of the SideLights is made of aluminum and we have included replaceable shock-absorbing pads for better impact absorption. This ensures long-term resistance to impacts, even in harsh conditions.

Once assembled, SideLights is secured in the handlebars with a tool. It cannot be removed by hand. The removable batteries are hidden and have no use outside of the product.

If you can access the inner hole of your handlebar with your current grips, you can keep them. If your grips do not have an opening at their end, you will need to change your grips. We also offer a pair of SideLights grips that are a perfect fit!

SideLights is compatible with mirrors that do not fit inside the handlebars. We also offer a SideLights mirror that perfectly fits our products!

Installing the SideLights system is designed to be simple and intuitive. You can consult our user manual. If you encounter any problems during installation, you can write to us at info@sidelights.com.

You won't need special tools to mount the product on your bike. Everything you need is included in the package.

SideLights simplifies recharging: its interchangeable batteries can be easily removed from the main body, which is locked. You can charge them using a USB-C socket. You also have the option to purchase additional batteries.

For optimal lifespan, we recommend storing batteries in a cool, dry place, with a charge level between 60 and 70% for extended storage. It is advisable to recharge the batteries at least once a month.

The SideLights system offers you 360-degree visibility across your entire width. The turn signals accompany you when changing direction, increasing your visibility when making a turn.

Yes! SideLights Beam features powerful dual front lights, providing up to 500 lumens, ensuring excellent visibility, allowing you to clearly see the road even in complete darkness.

SideLights provide 360-degree visibility with integrated front, side, and rear lights.

Maximum light output:

Front beam up to 500 lumens
360° position lights up to 200 lumens
Integrated turn signals enhance visibility when changing direction.

SideLights can replace your existing lighting system or be used as supplementary lighting. Just make sure to comply with the highway code in force in your country and the type of bike you are using.

We have a unique interaction button on each side that is very easy to use. You don’t need to remove your hand from the handle – a simple press while holding the handlebar activates the turn signal.

Integrated information LEDs indicate the battery level and the selected lighting mode. Switching between low beam (150 lm) and high beam (500 lm) is done directly via the interaction button.

The left and right units operate independently. Settings (light mode, turn signals) must be applied to each side.

SideLights greatly improves your active visibility and your ability to communicate your intentions, but does not exempt you from complying with local laws in force regarding bicycle lighting. We recommend always checking the applicable regulations in your country and for your type of bicycle.

Although our turn signals improve your visibility when changing direction, we still recommend using hand signals.

Our average delivery times are 5 to 7 business days.

At our company, your satisfaction is our priority. For unopened and unused products, you have 30 days to return them to us and receive a refund. If you have any questions or concerns about an opened product, please do not hesitate to contact our customer service to find the best solution together.

Your items are delivered via your local postal service. Items are delivered according to the terms of your local post office.

Don't panic, if your order has not yet been shipped, contact us immediately and we will be happy to update your information. Otherwise, and in accordance with our general terms and conditions of sale, once an order has been shipped from our warehouse, no further changes can be made.

Don't worry, your items will be left in your mailbox if they are small enough. Otherwise, your parcel will be left at your post office where you can pick it up.

Currently, you can pay by credit card and PayPal on our site. We do not accept bank checks, transfers, or cash on delivery.

This site is 100% secure. And truthfully, we could even say it's 300% secure.

Here's why:
Firstly, the site you are visiting is on an HTTPS server (the small green padlock on the left side of this page's URL is there to remind you).

Most sites only secure their "cart" and everything related to order payment. On this site, ALL PAGES are secured and cannot be hacked or targeted by malicious software.

Finally, regarding payment, we use Stripe, which is the benchmark for secure online transactions.

In summary, you can order with complete peace of mind.